Web Presence Tips
We recognize that taking your first step onto the Internet can be intimidating. While there are a number of guides and tutorials showing you how to surf the Net, there are precious few showing you how to safely and efficiently set up your business' online presence. That's why we would like to take the time to constantly expand on this page, to bring you more and more into the, "cyber-world," so that you may better understand what it is that we stand for, and who we are here for. (YOU)
We would like to help you to make the most of your Web Address, and become one of the thousands of highly successful Web Sites on the Internet today.
ALL YOU NEED TO KNOW ABOUT DOMAIN NAMES
A Web Address (Domain Name) is the Internet equivalent of your business address online. On the Internet, your Web Address acts as both your shopfront and an address, giving your customers a place to visit online whenever they want to contact you, find out more about your business, or purchase your products and services.
You've probably already been introduced to Web Addresses without your knowing it. For example, here are a few well-known Web Addresses with which you might be familiar:
www.microsoft.com (Microsoft)
www.bbc.co.uk (The BBC)
www.yahoo.com (Yahoo Search Engine)
www.amazon.co.uk (Amazon Books)
DOMAIN NAMES THAT WILL WORK FOR YOU
As I have already said, a Web Address is the Internet equivalent of your business address online, so it's got to be right!
Location is a critical consideration when you decide to establish your business' Internet presence. You could spend countless hours creating a killer Web site filled with the latest products and lowest prices in the world, but if no one can get to your Web site - or, even worse, if no one knows that your Web site even exists - you probably won't be in business online for very long.
There are now over 2.5 million distinct .com and .co.uk addresses, .com and .co.uk is recognized around the globe as the top-level domains for business. But simply having an address in .com or .co.uk isn't going to guarantee you a flood of potential customers. You still need to choose a Web Address that your customers can remember and use to identify you.
Most people around the world have grown accustomed to, and even expect to see web addresses. Picking a good Web Address and registering it in .com or .co.uk can increase your site's "guess" traffic - visits from potential customers who don't specifically know your Web Address but who can still find your Internet site by guessing.
Making a name for yourself:
Even with over 2.5 million Web Addresses already registered in .com and .co.uk, finding an available Web Address to identify your business is relatively easy:
- Think of four or five words or phrases that your customers associate with your business (remember, your goal is to increase "guess" traffic).
- Try to avoid generic names like "plumbing," "sports," or "food." Chances are, most one-word names have already been registered. Instead try names like "atlantisplumbing," "herndonsports" or "bobsfood." Fewer of the possible two-word combinations are taken.
- Deliberate misspellings (e.g., flowerz.com), whimsical names (e.g., aroseisarose.com), indexed names (e.g., flowers1.com), and letter/number names (e.g., flowers-4-u.com) are also quite often available, successful and memorable.
SETTING UP YOUR OWN E-BUSINESS
Some experts predict that the number of people with Internet access will exceed 300 million within the next 10 years. According to Forrester Research, over £9 billion in transactions was expected to take place on the Internet in 2000. That amount is expected to jump to over £14 billion by the year 2001.
The three most important steps in setting up shop on the Internet are:
Registering a "Web Address" for your company:
- Without a Web Address, your customers simply won't be able to find you online. Fortunately, Sprys.net can register that important address for you today!
Starting to use e-mail.
- Hands-down, the most popular Internet tool is electronic mail. When you register your Web Address, you'll be able to communicate with customers using your own unique email address.
Putting up a World Wide Web site.
- Once you have a Web Address, your next step is to build your company's online "shopfront".
TIPS TO HAVING A BETTER WEB SITE
Creating a basic Web site isn't difficult. You create some HTML files, add a few graphics and multimedia, place them in a directory somewhere on a Web server, and you've got a Web site. But creating a superior Web site, especially one for business, is more challenging. Remember, this is what millions of potential customers will use to find out about you, your products, and services. You want your customers to feel your Web site was worth the visit - and you want them to come back.
So here are some important tips and tricks to keep in mind when designing your new Web site.
Know your audience:
Your English teacher was right: before you write one word, figure out who your audience is. Once you have identified your audience, focus all of your effort on meeting the needs of that audience. The biggest mistake that a Web designer can make is forgetting who the audience is. With a regular Web site, losing sight of your audience means that you lose potential visitors. With a commercial Web site, losing sight of your audience means that you lose potential customers.
Focus on your site's content - words, graphics, etc.:
Pretend that you have to pay £1 for every word on your Web site. This will force you to be economical with your words and your customers will appreciate you for it. Besides, time is money - for both you and your customers. The shorter and sweeter your message the easier it will be for customers to read and understand, and the easier it will be for you to maintain.
Map out your site on paper:
Before you create it, map your site on paper and make sure that users can, on every page, easily understand and navigate their way throughout your entire site. You need to make sure that your users can always go back a page or return to the first page of your site from any point.
Impress with your content, not with your presentation:
Keep the bells and whistles (big graphics, sound files and plug-ins) to a minimum. Despite what you may have heard, on the Web content is king. Unnecessary frills on a Web site take a long time for some users to download and can be annoying and time-consuming for those with busy schedules.
Every visitor to your Web site is a potential customer:
To guarantee that your Web site is accessible to as many potential customers as possible, avoid using plug-ins or non-standard HTML tags. If you design your Web site so that it is best viewed with a particular Web browser, you are effectively telling the millions of people who don't use that particular browser that you don't want their business. Instead, design your Web site so that it is accessible with ALL Web browsers - or at least the most commonly used browsers such as Netscape Navigator and Microsoft Internet Explorer.
Put your contact information on every page:
Remember to put contact information, including your postal address and business telephone number (or a link to this information) on every page of your site.
Use the alt= attribute in your <image> tags:
There are still millions of people on the Web who don't have access to a graphical Web browser like Netscape Navigator or Microsoft Internet Explorer. Instead, these people have to browsers like Lynx that only display text. (This is especially true for the hundreds of thousands of blind people who browse the Web every day). You can make things a lot easier for them if you include a description of your graphics in all of your image tags. (Be aware that most HTML editors do not automatically do this for you). The following is an example of an alt=attribute in html:
<image src="tree.gif" height="100" width="50" alt="Redwood tree from California">.
Define your images:
If you know the height and width of your images, include that in the <image> tags. This sounds odd, but it improves the speed at which your images are loaded. (Some HTML editors will do this for you automatically.)
Avoid using frames:
They are not accessible with all Web browsers and can make navigating your site impossible for some users.
Use a descriptive <title>:
This will help you get more hits from search engines.
Streamline download time:
The download time for any of your Web pages should be no longer than you can hold your breath. To figure out the download time for your Web pages, add 2 seconds for every graphic plus 1 second for every kilobyte in each of your Web page's graphics and HTML files. If a page takes more than thirty seconds to download, your prospective customers will start clicking away from your site.
Simplify:
Large graphics on a black background with yellow lettering may look great, but it is much harder to read than simple black lettering on a white background with small graphics. Keep you message direct, easy to read, and easy to remember.
HOW THE WORLD WIDE WEB WORKS
It seems that everywhere we turn, we hear people talking about the World Wide Web. The weatherman invites you to check out the weather forecast on the Internet; your competitors talk about how their online presence has revitalized their business; and almost every group or organization that you can think of - from the Queen ( http://www.royal.gov.uk/) to the United States Federal Bureau of Investigation (http://www.fbi.gov/) - now offers their own World Wide Web site. As a new medium of commerce, communication, and education, the World Wide Web is an unparalleled phenomenon. But what, exactly, is the World Wide Web?
The Power of Hypertext
Imagine that you have the ability to link one document to another, no matter where in the world those two documents are located. You could read one document, click a word and jump to a second document many miles away. This new document could even have links to other documents around the world, and so on.
Sound too good to be true? It isn't, thanks to something called "hypertext." If you have ever played with Apple's Hypercard program or the "help" menus in some of the latest Microsoft software packages, you have already experienced hypertext. In hypertext, you "select" a highlighted word -- usually by clicking on it with a mouse -- and are taken to an entirely new document or help screen.
The World Wide Web (or the "Web") is based on hypertext. You can roam around the Web, jumping from document to document, using nothing but the links in those documents.
To do this, you will need a special piece of software called a "Web browser." A Web browser (like Netscape's Navigator or Microsoft's Internet Explorer) can read, fetch or download documents from anywhere in the world; access files stored on remote computers using an Internet tool called file transfer protocol(ftp); read Usenet newsgroups; log-in to remote computers using an Internet tool called telnet; and even lets you travel around the text-based precursor to the Web called Gopherspace. In short, almost everything that you could ever want to do on the Internet can be done using a Web browser.
The Web presents information as a series of "documents," often referred to as Web pages, that are written using a special mark-up code called Hypertext Markup Language (HTML). Using HTML, Web page authors can specially code sections of the document to direct users to other documents around the world. These specially coded sections are referred to as hypertext links.
A world of information at your fingertips:
Users viewing the Web page can click on the hypertext link with their mouse and retrieve information, connect to other computer systems, view graphics, listen to speeches, and send messages. This is because hypertext "links" can lead to other documents, images, sounds, and email addresses. Because it can incorporate graphics and "understands" other Internet protocols, the Web can provide an easy-to-use interface for resources available via these protocols.
It is important to remember that the World Wide Web is not linear. There is no top and no bottom. You are free to jump from one link to another or go directly to a Web site or other resource if you know its Uniform Resource Locator (URL).
On the Web, a world of information is only a mouse click away.
INTERNET "LINGO" DEFINITIONS
Active X
A relatively new technology invented by Microsoft for embedding animated objects, data, and computer code on Web pages.
Anchor
A named point on a Web page.
Animated GIF
An animated graphic exploiting looping and timing features in the GIF89a format.
ASCII File
A text file that conforms to the American Standard Code for Information Interchange. All HTML files must be saved as ASCII text files (not in any other word processor format) or they will not appear correctly in Web browsers.
Attributes
Special code words that are used inside an HTML tag and that control exactly what the tag does.
Bandwidth
The maximum information-carrying capacity of an electronic connection or network.
Binary File
An executable file or a file that is not in ASCII text format.
Bookmarks
In Netscape Navigator, a list of your favorite Web pages and Internet resources. You can add items to this menu at any time. Bookmarks are equivalent to favorites in Mircrosoft Internet Explorer.
Browse
To wander around a portion of the Internet looking for items of interest. Also know as surfing or cruising.
Cache
A temporary storage area that a Web browser uses to store pages and graphics that it has recently opened. The cache enables the browser to quickly load the same pages and images if they are opened again soon.
CGI (Common Gateway Interface)
An interface for external programs to talk to a Web server. Programs that are written to use CGI are called CGI Scriptsand are commonly used for processing HTML forms.
Client Side Image Map
A new HTML method for linking an image to more than one address. The advantage of this approach is that the browser can display a region's destination URL when the mouse passes over it, and some netowrk traffic is saved because the browser can directly request the new document when a click is made.
Code
Anything written in a language intended for comuters to interpret. See source and script.
Comment
Text in an HTML document (or computer program) that will be seen only by the people who edit the source for that page. Comments are normally invisible when a page is viewed with a Web browser. Comments in HTML begin with <!-- and end with -->. Comments in Java Script begin with //.
Compression
The process of making a computer file smaller so that it can be copied more quickly between computers.
Cyberspace
A broad expression used to describe the activity, communication, and culture occuring on the Internet and other computer networks.
DHTML
See Dynamic HTML
Digital
Electronic curcuits that use a sequence of on or off values to convey information.
Digitized
Converted to a digital format suitable for storage.
Direct Connection
A permanent, 24 hour link between a computer and the Internet. A computer with a direct connection can use the Internet at any time.
Directory Service
An Internet service that maintains a dadabase on individuals, including e-mail, fax, and telephone numbers, that is searchable by the public.
DNS Domain Name System
An Internet addressing system that uses a group of names that are listed with dots (.) between them, working from the most specific to the most general group. In the United States, the top (most general) domains are network catagories such as .edu (education), .com (commercial),and .gov (government). In other countries, a two-letter abbreviation for the country is used, such as ca (Canada) and au (Australia). Here in UK we use .co.uk , .com.uk , .org.uk and many more.
DOM (Document Object Module)
A standard under development by the W3C that will govern the way scripting and programming languages refer to the elements on a Web page. Currently, Microsoft and Netscape use incompatible methods for referencing elements. It is hoped that the DOM standard will make it more practiacal to develop scripts ad programs that work with all available Web browsers.
Domain
The address of a comuter on the Internet. A user's Intenet address is made up of a username and a domain name.
Download
To retrieve a file or files from a remote machine to your local machine.
DSig (Digital Signature)
A proposed standard from the W3C for one organization or individual to vouch for the identities or statments online. May be used in conjunction with PICS or P3P for verification purposes.
Dynamic HTML
A somewhat loosly defined term for teh inegration of scripting, style sheets, and HTML to create animated, interavtive Web pages.
E-Mail
An electronic mail system that enables a person to compose a message on a computer and transmit that message through a computer network, such as the Internet, to another computer user.
E-Mail Address
The word-based Internet address of a user, typically made up of a username, and at sign (@), and a domain name (that is , user@domain). E-mail addresses are translated from the numeric Internet Protocal (IP) addresses by the domain name system (DNS).
Encryption
The process of encoding information so that it is secure from other Internet users.
FAQ
Short for frequently asked questions, a comuter file containing the answers to frequently asked questions about a particular Internet resource.
Favorites
In Microsoft Internet Explorer, a list of your favorite Web pages and Internt resources. You can add items to this menu at any time. Favorites are equivalent to bookmarks in Netscape Navigator.
Firewall
A sercurity device placed on a LAN to protect it from Internet intruders. This can be a special kind of hardware router, a piece of software, or both.
Form
A page that includes areas to be filled out by the reader. HTML forms allow information to be sent back to the company or individual who made (or maintains) the page.
Frame
A rectangular region within the browser window that displays a Web page alongside other pages in other frames.
Freeware
Software available to anyone, free of charge; this is unlike shareware, which requires payment.
FTP (File Transfer Protocol)
The basic method for copying a file from one computer to another through the Internet.
Graphical Editor
A program that allows you to edit an approximation of what a Web page will look like when viewd with a Web browser. Graphical editors usually hide the acutal HTML tags they are creating from view.
Graphics
Digitized pictures and computer generated images.
Helper Application
An application that is configured to launch and view files that are unreadable to a Web browser.
HTML (Hypertext Markup Language)
The document formatting language used to create pages on the World Wide Web.
HTTP (Hypertext Transfer Protocol)
The standard method for exhcaning information between HTTP servers and clients on the Web. The HTTP specification lays out the rules of how Web servers and browsers must work together.
Hypertext
Text that allows readers to jump spntaneosly amoung onscreen documents and other resources by selecting hightlighted keywords that appear on each screen. Hypertext appears most often on the World Wide Web.
Image Compression
The mathematical manipulation that images are put through to squeeze out repetitive patterns. It makes them load and display much faster.
Imagemap
An image on a Web page that leads to two or more different links, depending on which part of the image someone clicks. Modern Web brosers use client side imagemaps, but you can also create server side imagemaps for compadtibility with old browsers.
Interlaced GIF
An image file that will appear blocky at first, then more and more detailed as it continues downlaoding. Similar to a progressive JPEG file.
Internet
A large, loosley organized integrated network connecting universities, research institutions, government, businesses, and other organizations so that they can exchange messages and share information.
Internet Explorer
A popular Web browser created by Microsoft Corporation and integrated with the Windows operating system.
Intanet
A private network with access restricted to one organization, but which uses the same standards and protocols as the global public Internet.
ISDN (Integrated Digital Services Network)
Essentially operates as a digital phone line. ISDN delivers many benifits over standard analog phone lines, including multiple simultaneuos calls and higher quality data transmissions. ISDN data rates are 128kbps to Internet backbone.
ISP (Internet Service Provider)
The company that provides you or your company with access to the Internet. ISP's usually have servceral sercers and a hight speed link to the Internet backbone.
Java
The Web oriented language developed by Sun Microsystems.
JavaScript
A Web page scripting language originally developed by Netscape. Many JavaScript commands are similar (but not identical) to Java commands. Unlike Java, however, you can include JavaScript directly in the text of HTML pages.
JScript
The version of JavaScript implemented by Microsoft in Internet Explorer. JScript is almost, but not quite, compatible with Netscape's JavaScript.
Kbps
Kilobits per second. A rate of transer of information across a connection such as the Internet.
LAN (Local Area Network)
A computer netowk limited to a small area.
Link
An icon, a picture, or a highlighted string of test that connects the current Web page to other Web pages, Internet sites, graphics, movies, or sounds. On the Web, you skip from page to page by clicking links.
MathML (Mathmatics Markup Language)
An XML compadable formatting langueage for mathematical formulas.
Mbps
Megabits per second. A rate of transfer of information across a connection such as the Internet. Equal to approximately 1,000Kbps.
Modem
An acronym for modulator/demodulator. A device that converts the digital signals of a computer to an analog format for transmission across telephone lines.
Multimedia
A description for systems capable of displaying or playing text, pictures, sound, video, and animation.
Navigation
Movement within a computer environment (for example, navigation of a Web site).
Netscape
Short for Netscape Communication Corporation, a software company that developed and markets a popular World Wide Web brouser called Navigator, which is part of a software suite called Communicatior. Some people casually refer to Navigator as Netscape.
Network
A set of computers connected so that they can communicate and share information. Most major networks are connected to the global network of networks, called the Internet.
Online
A general term referring to anythign connected to or converyed through a communications network.
P3P (Platform for Privacy Preferences)
A recent W3C standard concerneing the security and privacy restrictions associated with Web pages.
Password
A secret code, known only to the user, that allows that user to access a computer that is protected by a security by a security system.
PICS
Platform for Internet Content Selection is a new W3C standard protocol for rating Web page content according to any criteria a rating authority or company might choose. Applications include restricting access to confidential or adult oriented material. See DSig.
PIXEL
An individual point of color in a computer graphics image.
Portal
A web site intended to be used as a starting place for exploring and searching the World Wide Web, such as yahoo.com or infoseek.com.
POTS
Plain old telephone service.
PPP (Point To Point Protocol)
A communication protocol that enables a dial-up Internet connection.
Progressive JPEG
An image file that appears blurry at first and then gradually comes into focus. Similar to an interlaced GIF file.
Protocol
Specific rules and conventions defining how data can be exchanged between any two devices.
Provider
A general reference to an Internet service provider.
Public Domain
Material that is freely usable by anyone.
Relative Address
An address describing the path from one Web page to another, instead of a full (or absolute) URL address.
Resolution
The number of individual dots, or pixels, that make up an image.
Resource
A generic term to describe the varied information and activities available to Internet users.
Robot
An automated program that indeses Web pages for a search engine or carries out other repetitive tasks that humans would otherwise have to do.
Script
A short computer program writeen in a simplified programming language such as JavaScript, VBScript, or Perl.
Search Engine
A program that provides a way to search for specific information. Often used to refer to popular sites such as Alta Vista or HotBot, where you can search for pages on the Internet containing certain keywords.
Server
A networked computer that "serves" a particular type of information to users. See web servers.
Server Side Imagemaps
A technique for implementing Web page images that lead to more than one link, so that the server computer determines which link to go to. This method is now less commonly used than client side imagemaps.
SGML (Standard General Markup Language)
A well established international standard for defining text based markup langueages. HTML is one example of the types of languages that can be defined in SGML. See XML.
Shareware
Software programs that users are permitted to acquire and evaluate for free. Shareware is different from freeware in that, if a person likes the shareware program and plans to use it on a regular basis, he is expected to send a fee to the programmer.
Shockwave
An interactive multimedia system for the Web that views applications developed using software from Macromedia, Inc.
SMIL (Synchronized Multimedia Integration Language)
A new W3C recommended standard for controlling the timing of multiple audio, video, and interavtive media presentations on a Web page. SMIL is not yet implemented in any Web browser software.
Source
Also known as souce code. The actual text and commands stored in an HTML file (including tage, comments, and scripts) that may not be visable when the page is viewed with a Web browser.
Spider
An automated program that indexes Web pages for a search engine. Also called a robot. See robot.
Surfing
Another term for browsing and cruising.
T-1 Line
A digital circuit capable of transferring data at 1.544Mbps.
T-3 Line
A digital circuit equivalent to 28 T-1 lines.
Tag
A coded HTML command used to indicate how part of a Web page should be displayed.
Text Editor
Any program that allows you to edit text with your computer.
URL
Also commonly called a location or address. A uniform resource locator is an addressing system that locates documents on the Internet.
Username
Used with a password to gain access to a computer. A dial-up IP user typingcally has a username and password for dialing the access provider's Internet server.
VBScript
A script language developed by Microsoft. A technical competitor to Java and JavaScript applications.
Visitor
A person who is viewing one of your Web pages. Also called a user or reader.
VRML (Vertual Reality Modeling Language)
A three dimensional navigation specicatation used to simulate three dimensional objects or worlds online.
W3C (World Wide Web Consortium)
The organization that drafts and recomends technical standards for the World Wide Web. HTML 4 and CSS2 are examples of WC3 recommended standards.
Web
Can be used to refer to the entire World Wide Web or to a particular Web site.
Web Browser
A software program used for viewing Web pages, such as Netscape Navigator or Microsoft Internet Explorer.
Web Page
An HTML document made available through the World Wide Web, along with any associated graphics or multimedia files.
Web Server
A computer on the Internet that hosts data that can be viewed and explored toghether as a cohesive presentation.
WWW (World Wide Web)
Also known as the Web. A set of Internet computers and services that probide an easy to use system for finding information and moving among resources. WWW services feature hypertext and multimedia information, which can be explored through browsers such as Netscape Navigator and Microsoft Internet Explorer.
XHTML (Extended Hypertext Markup Language)
New version of HTML, the standard document formatting language for the World Wide Web. XHTML 1 is essentially HTML 4, modified to be compadible with XML.
XML (Extensible Markup Language)
A W3C recommended standard for defining or application specific tags to extend the capablitlites of HTML. Basically, a less powerful version of SGML.
XSL (Extensible Stylesheet Language)
The W3C style sheet standard for XML. XSL is related to XML in exactly the same way that CSS is related to HTML.)
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